Terms of service

Terms of Service

Last updated: November 16, 2025

Welcome to Kwik Needz. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. General Information

This website is operated by Kwik Needz. Throughout the site, the terms “we”, “us”, and “our” refer to Kwik Needz.
We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of these Terms.

If you do not agree with these Terms, please refrain from using our website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent/guardian.

3. Use of the Website

You agree not to:

Use the site for unlawful or fraudulent purposes
Interfere with the website’s security or operation
Copy, modify, or distribute content without permission
Use false information or impersonate someone else

We may block or terminate access to users who violate these Terms.

4. Product Information

We make every effort to display accurate product details, including:

Descriptions
Prices
Images
Availability

However, minor variations may occur.
Product availability is subject to change without notice.

5. Pricing & Payments

All prices are listed in Indian Rupees (INR).
Prices may change without prior notice.
We accept payments through secure third-party providers such as Razorpay/Shopify.
You agree to provide accurate billing and payment information.

If a payment fails or is disputed, we reserve the right to cancel the order.

6. Orders & Cancellations

We may refuse or cancel orders at our discretion, including in cases of:

Suspicious or fraudulent activity
Incorrect pricing or product information
Unavailable inventory

If your order is cancelled, you will be notified and refunded (if payment was collected).

7. Shipping

Our Shipping Policy (available on our website) governs all deliveries.
By placing an order, you agree to the shipping timelines and terms mentioned therein.

8. Returns & Refunds

Returns, cancellations, and refunds are governed by our Return & Refund Policy.
Customers must follow the process outlined in that policy for any claim.

9. Third-Party Services

We use third-party service providers including:

Shopify (store platform)
Razorpay or other payment gateways
Courier companies

These third parties may have their own policies.
We are not responsible for any issues arising from their services.

10. Intellectual Property

All content on this website (text, images, logos, graphics, designs, etc.) is the property of Kwik Needz.
You may not copy or reproduce any material without written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Kwik Needz is not liable for:

Any direct, indirect, or incidental damages
Loss of data, profits, or business
Delay or failure caused by circumstances beyond our control

You use our website and products at your own risk.

12. Account Responsibility

If you create an account:

You are responsible for maintaining confidentiality of your login details
You must notify us immediately of any unauthorised access

We are not responsible for misuse of your account.

13. Prohibited Activities

You are strictly prohibited from:

Violating laws or regulations
Uploading viruses or harmful code
Harassing or abusing other users
Attempting to hack or disrupt the website

14. Changes to the Terms

We may update these Terms at any time.
Updates will be posted on this page with a revised “Last updated” date.
Your continued use of the website means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts in Bangalore, Karnataka.

16. Contact Information

For questions regarding these Terms, please contact us:

Email: sales@kwikneedz.com
Address:
4th Main Road, Royal Shelters
Bangalore, Karnataka – 560076, India.